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FAQs

FAQS

Acute care treatment is short-term crisis stabilization. A patient may have experienced mental health instability, suicidal thoughts, homicidal thoughts or substance use withdrawal requiring 24-hour monitoring. It does not include intensive individual therapy.

Case management and discharge planning is a time to work with a therapist or discharge planner to determine what your needs will be as you transition from hospital care back into your community and home. This will include seeking support services that are easily accessible to you.

PRTFs offer psychiatric residential treatment care. This level of care is based on a medical model, in which a physician/psychiatrist directs the treatment team in treatment planning and implementation. In addition, the nursing staff is available 24 hours per day. Federal guidelines regulate the organization and structure of the PRTF and include strict rules regarding the use of seclusion and restraint for patients who are a danger to themselves or others.

In order for a facility to be a PRTF, it must meet federal standards as put forth by the Joint Commission on Accreditation for Hospital Organizations, or another regulatory organization such as the Commission for the Accreditation of Residential Facilities. Cedar Springs Hospital is accredited by The Joint Commission.

The average length of stay in the acute unit is five to 10 days. Residential treatment typically lasts 90 to 180 days on Mountain View Place. The New Choices treatment program is designed to be a 28-day program, though shorter stays can be arranged if appropriate. The intensive outpatient program and the partial hospitalization programs are designed as 6-week programs based on patient’s progress.

This is dependent upon the program in which the patient is enrolled. Please review our visitation and phone policy and contact us regarding visitation hours for a particular program.

We provide medical detoxification for patients who require it.

Visitation times vary by unit. Phone calls can be made and received, however not to interrupt daily therapy. In order to receive calls, a patient passcode will be provided to ensure patients privacy rights are protected.

Yes, our Assessment and Referral department is available 24 hours a day, seven days a week.

Primarily, we use verbal de-escalation techniques to address the issues that trigger physical aggression. We utilize the SAMA™ (Satori Alternatives for Managing Aggression) method. SAMA™ focuses first on verbal de-escalation, then on implementing physical management strategies that ensure the safety of the patient and our staff while avoiding causing pain or physical endangerment.

Give Us a Call

We are available 24 hours a day, 7 days a week to answer your questions and concerns. Call 719-633-4114 or use our online form for assistance.